Faisal Shahzad Profile Picture

Hello, I'm Faisal Shahzad

Results-driven Head of Growth & Insights. A Fintech Leader with over 15 years of experience.

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Professional Summary

Results-driven Head of Growth & Insights and Fintech Leader with over 15 years of experience in Mobile Financial Services, remittances, and cross-border payments. Proven expertise in launching innovative financial products, driving revenue growth, and building high-performing sales teams. Adept at developing strategic partnerships, optimizing sales processes, and delivering customer-centric solutions. Recognized for achieving 10% YoY revenue growth and expanding market share in competitive environments. Seeking to leverage my leadership and industry expertise to drive innovation and growth in the Fintech sector.

Core Competencies

Sales Strategy & Business Development

Expert in devising and executing sales strategies to drive growth.

Product Launch & Market Expansion

Proven ability to successfully launch new products and expand market reach.

Cross-Border Payments & Remittances

Deep understanding of international payment systems.

Team Leadership & Performance Optimization

Skilled in building and leading high-performing sales teams.

Client Relationship Management (CRM)

Adept at fostering strong client relationships for long-term success.

Digital Wallets & Mobile Financial Services

Extensive knowledge of modern financial technologies.

Professional Experience

Head of Growth & Insights

Enjaz Payment Services (Bank AlBilad) | September 2025 – Present

  • Led commercial growth initiatives of Enjaz across all revenue streams
  • Led the launch of Enjaz Pay, a full-scale digital wallet.
  • Analyzed market trends, customer behavior, and performance data to generate insights.
  • Worked closely with sales, marketing, product, and operations teams to design effective GTM strategies.
  • Collaborated with partner banks and MTOs to improve transaction volumes and pricing competitiveness.

Head of Mobile Financial Services Sales

Beyond ONE Saudi for Telecom (Previously Virgin Mobile) | August 2021 - August 2025

  • Spearheaded the successful launch of FRIENDİ PAY, a comprehensive remittance service.
  • Built and managed a multi-channel sales network, driving widespread adoption.
  • Designed and executed targeted sales campaigns, increasing customer acquisition and retention.
  • Achieved 10% net revenue growth YoY and established FRIENDİ PAY as a leading remittance service.

Country Manager - Remittances (KSA)

Al Rajhi Bank | April 2020 - August 2021

  • Oversaw remittance operations to Pakistan via online, mobile, ATM, and POS channels.
  • Developed and executed segment-specific marketing strategies, increasing remittance volume by 50%.
  • Led a team of representatives across KSA, optimizing performance through training.
  • Delivered a 50% increase in remittance volume to Pakistan within one year.

Sales & Marketing Specialist

QuickPay - Saudi National Bank (SNB) | February 2011 - August 2019

  • Managed over 190 remittance corridors, developing sales plans to cross-sell bank products.
  • Addressed customer inquiries and resolved issues, maintaining high satisfaction levels.
  • Earned multiple certifications, including Service Excellence, Anti-Money Laundering.
  • Consistently exceeded sales targets through innovative marketing strategies.

Sales Team Manager

Creative Activation Est (MoneyGram) | September 2019 - April 2020

  • Designed and executed marketing campaigns to promote MoneyGram services.
  • Conducted market intelligence to monitor FX rates and competitor activities.
  • Increased brand visibility and transaction volumes through targeted campaigns.

Assistant Manager - Business Development

Alamoudi Exchange Co (AEC) | November 2008 - January 2011

  • Identified and developed strategic remittance tie-ups in high-potential corridors.
  • Designed innovative marketing plans tailored to diverse customer segments.
  • Achieved a perfect score in the Anti-Money Laundering Global Training Course.

Education & Certifications

Education

  • Bachelor of Commerce (B.Com)

    University of the Punjab, Lahore, Pakistan | 2004-2006

  • Intermediate in Computer Science (ICS)

    ITM College of Commerce, Sargodha, Pakistan | 2002-2004

  • Matriculation

    Catholic School, Sargodha, Pakistan | 2002

Certifications

  • Anti-Money Laundering Certificate
  • Service Excellence Certificate
  • QuickPay Training Certificate
  • MoneyGram Sales Achievement Certificate

Key Skills

Sales Strategy & Execution Market Analysis & Insights Team Leadership & Development Customer Relationship Management (CRM) Product Launch & Management Cross-Border Payments & Remittances Digital Wallets & Mobile Financial Services

Key Achievements